24/7 Cyber Emergency Hotline Available around the clock Emergency Support for Cyberattacks

Cyber Incident Austria

Your Shield Against Digital Threats

Cyberattacks, data theft, and digital extortion are no longer rare exceptions — they’ve become real and present dangers for businesses and individuals alike.

Cyber Incident Austria is your trusted partner in protecting against and responding to digital threats. Our unique network of experts brings together leading specialists in cybersecurity, digital forensics, IT law, and investigative services. Together, we offer tailored solutions that not only protect you proactively but also ensure rapid and effective support when incidents occur — all from a single source.

Our services at a glance:
✓ Immediate response to cyber incidents — available across Austria within minutes or hours
✓ Comprehensive support — from ransomware and data breaches to cyberstalking and digital extortion
✓ Digital forensics & investigations — court-admissible analysis and evidence preservation
✓ Legal & insurance consulting — expert guidance on IT law and cyber insurance
✓ Preventive protection — including ISO 27001 consulting, counter-surveillance, and personal & property security

Whether it’s emergency response or strategic security consulting — wherever IT is involved, we are your first point of contact. No hidden fees, no surprises — just professional help when you need it most.

Certified Expert Michael Meixner, CISSP
Cyber Incident Austria

Strategic IT Security

Tailored Solutions for Long-Term Protection Against Cyber Threats. From IT consulting and incident response to legally compliant risk mitigation — we offer comprehensive protection for your business.

Strategic IT Security Consulting

Long-term cybersecurity requires a well-planned strategy. Our experts analyze your existing IT infrastructure, identify vulnerabilities, and work closely with you to develop customized protective measures. With tailored security concepts, we ensure the sustainable safeguarding of your systems and processes — effectively protecting your organization against both current and emerging cyber threats.

Incident Response Management

A cyberattack can cause significant damage within seconds — we respond within minutes. Our dedicated incident response team is available 24/7 to detect, contain, and remediate threats, restoring your systems quickly and securely. We collect and preserve digital evidence and support your communication with law enforcement and insurance providers. Minimize downtime through fast, professional, and coordinated action.

Legally Compliant IT Law Advisory

Cybercrime involves not only technical but also complex legal challenges. Our legal experts provide guidance in data protection, IT contract law, criminal prosecution, as well as cyber extortion and ransom demands. We help you assert your rights and ensure your response to incidents is legally sound. This includes cryptocurrency tracking and coordination with prosecutors and investigative authorities. With us, you’re always on the legally safe side.

Prevent Security Incidents, Detect Cyberattacks Early

From emergency planning to 24/7 monitoring – protect your business with proactive security solutions.

Incident Response Readiness

A well-prepared incident response strategy is key to defending against cyberattacks quickly and effectively. We develop custom emergency plans tailored to your organization, define clear response protocols, and conduct hands-on simulations. This ensures your team knows exactly what to do in the event of an attack. Solid preparation reduces risks and prevents costly damage.

SOC-Service – Security Operations Center

Your organization is under constant threat – our SOC has your back around the clock. Using advanced analytics tools and seasoned cybersecurity professionals, we monitor your systems in real time. This allows us to detect threats early and stop potential damage before it occurs. Let us handle your digital defense so you can focus on what matters most: your core business.

SIEM Implementation with Elastic

Modern cyber defense relies on intelligent security insights. With Elastic SIEM, we implement a powerful system that automatically detects threats, correlates attacks, and enables targeted countermeasures. Our experts handle the entire setup and customize it to fit your IT environment perfectly. The result: an effective, scalable solution for identifying and mitigating cyber threats.

Sicherheitsvorfälle vermeiden, Cyberangriffe frühzeitig erkennen

Securing Digital Evidence, Uncovering Cyber Threats

IT Forensics & Darknet Monitoring for Maximum Security. From legally admissible evidence preservation to threat analysis in the Darknet – protect your business with expert knowledge.

Digitale Beweise sichern, Cybergefahren aufdecken

Legally Admissible Evidence Preservation & Expert Reports

Digital traces are often crucial in solving IT security incidents. Our forensic experts secure and analyze IT systems to extract and document legally admissible evidence. We provide expert reports for criminal and civil proceedings and assist in investigations. Rely on our expertise to secure digital evidence professionally and comprehensively.

The Detective

Even in the digital world, there are many connections to the physical reality. Whether it’s personal protection, surveillance, or asset protection – our network partner is a recognized professional in their field. With their experience and expertise, they form an essential pillar in our overall service offering.

Darknet Monitoring & Threat Intelligence

Your data may already be circulating in the Darknet – we help you find out. Using the latest analytical tools, we scour the Darknet for stolen company information, compromised credentials, or illegal offers. Our detailed situational report gives you clarity on potential threats and enables targeted countermeasures. Stay one step ahead and proactively protect your business from cyber risks.

It All Starts with a Conversation

Get in touch to learn more about CYBER INCIDENT RESPONSE zu erfahren – our cybersecurity team is here for you.

Talk to our security experts today!

Book your consultation now!

Team & Partners

Oliver
Hietz Michael Meixner Roman Taudes Daniel Pöchhacker Philip Berger Alexander Kuchelbacher

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Oliver Hietz

Founder, owner, and keynote speaker at Agentur Cyberschutz. Oliver Hietz served in the Austrian police from 1999 to 2024, primarily in criminal investigations. He is recognized as a leading expert in criminal analysis and cyber fraud.

Agentur Cyberschutz

Michael Meixner, CISSP

Incident Response Manager and Computer Forensics Expert. Court-certified and officially sworn expert for IT systems, IT security, and digital forensics. CEO of Tems Security Services GmbH and Computerforensic & more GmbH. Lecturer at FH Campus Wien.

Mag. Roman Taudes

Attorney at law and co-founder of Vienna-based law firm ATB.LAW. Certified Data Protection Officer (Austrian Standards) and Certified Cryptocurrency Investigator (Blockchain Intelligence Group). A trusted advisor for victims of cybercrime, Roman Taudes is one of Austria’s leading experts in crypto asset tracing, recognized in the Trend 2022 Legal Rankings for top specialists in the cryptocurrency field (Trend Anwaltsranking 2022 – Die Top-Spezialisten im KRYPTO-Bereich).

ATB LAW - Mag. Roman Taudes

Daniel Pöchhacker, BSc

Licensed private investigator and owner of Pöchhacker KG Detective Agency. Certified Security Manager (ISM) in accordance with ÖNORM S2415-2, Information Security Manager (CIS) according to ISO 27001, and certified Risk Manager (ONR 49000 ff).

Detektei Pöchhacker

Philip Berger

With years of experience in the analysis, prevention, and resolution of security incidents, I help organizations build resilient, efficient, and future-ready IT infrastructures. My focus is on blending innovative technologies with proven security strategies to ensure both peak performance and maximum protection.

Philip Berger - Tems Security

Ing. Alexander Kuchelbacher

Specialist in data center infrastructure and virtualization. Possesses holistic IT expertise and a strong ability to identify complex interconnections. With decades of experience across diverse systems, I adapt quickly and navigate even complex IT environments with ease.

Tems - Ing. Alexander Kuchelbacher

Our Incident Response Team

Senior Consultant Only

PMO

Case Handler

O365

Storage

AD-CA

Exchange

Forensic

Negotiator

Network

EDR

Firewall

SIEM

LINUX

Backup

DataCenter

Darknet Monitoring

Kryptowährung Nachverfolgung

Detektiv

DFIR TEAM Austria

Comprehensive Cybersecurity – from Prevention to Forensics and Legal Support

We are a coalition of four specialized companies covering IT security, system integration, IT law, and investigative services. Together, we provide end-to-end solutions — from proactive prevention and real-time incident response to digital forensics and legal protection.

Our mission: To effectively protect businesses and individuals from cyber threats and provide expert support and fast response in times of crisis.

Securing Digital Evidence

Protecting IT Systems & Fighting Cyberattacks Effectively
Cyber Forensics & Incident Response – Your Shield Against Digital Threats

Our digital forensics specialists assist in the analysis of digital traces and the secure preservation of evidence — either on-site or in our state-of-the-art forensics lab. We deliver court-admissible reports, conduct in-depth malware analyses, and support you in rapidly restoring your IT systems after an attack.

Through targeted hardening measures and the provision of temporary replacement hardware, we ensure a swift return to secure operations. Rely on our expertise to manage cyber incidents professionally and prevent future attacks.

Prevention & Preparedness

Before the Incident

Security Awareness for Employees

Phishing and social engineering training (including regular testing and workshops)
Recognizing suspicious activity and understanding internal reporting procedures

Technical Safeguards

Network segmentation to limit damage
Endpoint Detection & Response (EDR) and SIEM systems for rapid threat detection
Backup strategies (offline backups, regular recovery testing)
Emergency plans tailored for ransomware incidents

Incident Response Plan

Development and regular testing of a custom emergency plan
Clearly defined roles and responsibilities
Crisis communication protocols for internal and external stakeholders
Pre-coordination with insurers, legal counsel, and public authorities

Red Team / Blue Team Exercises

Attack simulations (e.g., penetration testing, red teaming)
Evaluation of detection and response capabilities under real-world conditions

Immediate Actions & Crisis Management

During the Incident

Initial Response & Isolation

Identification of affected systems or networks
Isolating infected systems (without powering them off!)
Ensuring that logs and evidence are preserved

Forensic Analysis & Containment

Identifying the attack vector and origin
Securing and analyzing digital evidence
Identifying compromised user accounts and credentials

Communication & Crisis Handling

Internal and external communication strategy (press, customers, partners)
Collaboration with data protection authorities and law enforcement
Making informed decisions about ransom payments

Temporary Recovery Measures

Deploying loan hardware to support critical business operations
Restoring systems from clean, verified backups

Recovery & Improvement

After the Incident

Long-Term System Hardening

Identifying and remediating security vulnerabilities
Implementing Zero Trust principles
Reviewing and adjusting access rights and privilege concepts

Lessons Learned & Strategic Enhancements

Creating a detailed incident report for management and IT teams
Adapting and strengthening the security strategy based on findings
Increasing automation of security tools for improved detection

Insurance & Legal Follow-Up

Supporting damage assessment and claims with cyber insurance providers
If necessary: initiating legal action against attackers or third parties

Rebuilding Trust & Communication

Targeted communication to reassure clients and partners
PR strategies to limit reputational damage
Reviewing and updating contractual and compliance requirements

Your Trusted Partner in Incident Response Cybersecurity Prevention

VorherNachher

Our Approach

Initial Consultation with the Company – Identification of key contacts, emergency phone numbers, and hourly rates for crisis situations.
Cybersecurity Assessment (1 Day) – Evaluation of the current IT security posture, accompanied by specific recommendations for action.
On-Call Service – Our team is available 24/7 via phone.
Experienced Partners – All participating companies are privately owned Austrian businesses with deep expertise in their respective fields.

Emergency assistance

Don’t wait until it’s too late! Request a consultation now and protect your business with the right security measures.

Request Now »

Cyber Incident Response

Your IT security network with experts in all areas of hacking, spyware, ransomware, and online fraud cases.

Your partner for comprehensive cybersecurity & incident response

Phone:
+43 1 39 14 001 600

Email:
hello@cyberincident.at

Our expert team is available 24/7 for businesses in case of an emergency.

For private individuals, we are available for inquiries from 09:00 AM to 08:00 PM, 7 days a week.